Help and Support

Two-Year Warranty

Vertical Power products are covered by a two-year warranty from the date of purchase, covering parts and labor. Go to the Documents page to view the complete warranty statement.
Free Overnight Shipping

Free next business day shipping (within the continental United States) of replacement parts if failure of the Vertical Power System grounds you while away from home. If outside the continental US, contact factory for rapid service response.
Free Technical Support

Technical and customer support is available via phone or email during normal business hours, Central Standard Time (CST). Visit our Contact page.

Comprehensive Product Documentation

Get comprehensive installation manuals, wiring diagrams, and "how-to" guides from our Documents page.
Software Upgrades

No-charge software upgrades can be downloaded from our Software Page.
Product Returns for Service

To return a system for service, please contact Vertical Power support to obtain an RMA number and an RMA form. Please print out the RMA form and include it with you shipment to the factory.

Wiring Checklist

Review the following list to be sure you've included everything in your electrical system planning:

EAA Hints for Homebuilders
Aeroelectric Connection book, available from www.aeroelectric.com
SportAir workshops
Vertical Power documents
FAA Advisory Circular AC 43.13, Acceptable Methods, Techniques, and Practices - Aircraft Inspection and Repair available from www.faa.gov
FAA Advisory Circular AC 23.1311, Installation of Electronic Display in Part 23 Airplanes, available from www.faa.gov